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FAQs

Here are some Frequently Asked Questions about how DaventryHighStreet.co.uk

General FAQs

Please use the Contact Us section on the About Us page and we will be back to you as soon as possible.

Customer FAQs

Yes, you will need to create a basic account to make a purchase. This is so we can store your purchase history to track your orders.

Yes, you can delete/remove your account. There are some restrictions (open orders, etc.) but we will remove all your personal data in line with GDPR regulation. Notify us of any changes using the Contact Us section on the About Us page.

As part of the ordering process, you will have selected either delivery or pick up.

At the moment each shop handles their own delivery, so for each order (each individual shop) there is a separate delivery cost.

We are working on a way to bring this together, so there will be one delivery and one lower delivery cost, so please watch this space.

If your question is regarding a purchase, please contact the shop directly. If your question is regarding the site, please use the Contact Us section under the About Us page.

Yes, simply log onto your account and click the unsubscribe button, or click the unsubscribe link at the bottom of the newsletter.
Please contact the shop that you purchased your item from, they will be very happy to resolve the problem.
Please contact the shop that you purchased your item from, they will be able to help you in returning the item.

Online Shop FAQs

This varies with the functionality that you need to support your business.

Our Online shop plans start with “High Street Standard”, which is very competitively priced to give you all the core functionality that you need without the extras that you don’t. This is the perfect starting point for any small business, be that on the high street or from your own home.

As your business grows and you need additional features, these can be added to your account.

And don’t forget, we are always here to help support your business. Please contact us on the About Us page to discuss your individual needs and for a no obligation quotation.
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Yes. The online shop facility is there for anyone who wants to sell things through the internet. Even if you are just starting out and working from home, we are happy to support you by selling online.

Yes, indeed the more media streams you utilise the more you will be seen. You can add as many or as few products as you like to your online shop with us. We will even link directly to your website in the details section of your Online Shop page.

As many as you would like to sell online. To start with we would recommend having a reduced list of your bestsellers, which can be added to as your sales grow.
Yes, you are able to reduce the price of an item(s) for a sale period.
Yes, this is at an additional cost, and we are very happy to speak with you about your requirements.

Directory FAQs

Yes. We want to the directory to include all local businesses – if you have your own website then we are very happy to link to it from the Directory page. Please Contact Us on the About Us page to discuss your requirements.

It’s Free.

Our aim is to provide a central site for all local businesses and organisations, therefore we are offering a free page for all local businesses and organisations. If you require additional functionality there may be a cost to this, but please get in touch via the Contact Us section on the About Us page and we can work together to deliver what you need.

Yes.  We recognise that an Online shop may not be right for all business or for your business right now, that does not take away that fact that advertising is a critical way to draw customers to your business. Please use the Contact Us form on the About Us page and we will be in touch to discuss your requirements.

Organisation FAQs

It’s Free

Our aim is to provide a central site for all local businesess and organisations, therefore we are offering a free page for all local businesses and organisations. If you require additional functionality there may be a cost to this, but please get in touch using the Contact Us section on the About Us page and we can work together to deliver what you need.

Site Sponsorship FAQ’s

Yes. We very much welcome site sponsorship and have a number of options that would suit any budget. Please Contact Us using the form on the About Us page.

Event FAQ’s

Yes. We want to make the site the central point for the community and posting new Events is a key part of that. Just use the Contact Us section on the About Us page to get in contact and we can discuss you needed.

It’s Free, so what are you waiting for, Contact Us using the form on the About Us page.

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